SAP Knowledge Base Article - Public

2294857 - How to prevent file downloads from the SAP Jam mobile app?


  • SAP Jam Admin wants to remove the Download option for files in the SAP Jam app.
  • SAP Jam app does not show the Download option for files, even though the same is available in browsers.

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SAP Jam mobile app


Jam admins can remove the Download option specifically from the mobile app via the "Download Files and Share" settings in the Mobile -> SAP Jam Mobile App page of the admin console.

Unchecking the above highlighted options will disable the Download option for the iOS and Android app, respectively.

Note: This setting applies to the Mobile app only, and will not remove the download option from browsers.


Jam mobile app, Disable Download, Unable to download , KBA , LOD-SF-JAM-MOB , Mobile App Issues , How To


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