- All users who access Document Center receives blank page
- All users who access Document Center receives a time stamp error
SAP SuccessFactors Onboarding 1.0 - All Versions
Reproducing the Issue
- Navigate to SAP SuccessFactors HCM and go to Onboarding
- In Onboarding, click the sub-menu and access Document Center
- Blank page is received, time stamp error message shows
Sporadic error that causes the application to disconnect with Document Center
For Live Customer(s)
Refreshing the Document Center requires turning off the feature and enable it back after 5 seconds to reconnect with the application.
For Implementation Partner(s) and Consultant(s)
Disable the Document Center and enable it back after 5 seconds to refresh the connection between application and Document Center. If the issue persist reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident.
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