SAP Knowledge Base Article - Public

2294322 - Changing a Dependents Name also updates the Personal Info record of the Employee (who is also the Dependent)

Symptom

John Smith is the Son of Miranda Smith and they are employed in the same Company.

When John changes his First Name in Personal Information > Personal Information portlet in Employee Central, his name also gets updated in Miranda's (his mothers)  Dependents > Personal Information section.

This same can be observed the opposite way around. Miranda updates her Dependents Information, and changes John's First Name to Johnathan. Then it is found that John's Personal Information record is updated

Is this an expected behavior?

Environment

Employee Central 2.0

Reproducing the Issue

Please see our above example where Mother and Son work for the same company, and the Son is registered as a Dependent of the Mother.

1) Import the Dependents Association based on the example above (linking the Son as a Dependent to the Mother). When filling in the "Related Person ID" field in the import file, enter the "person-id-external" value of an existing Employee. Import the data.

2) Navigate to the Personal Information page of the Mother, check the Dependents portlet and ensure you can now see the Son listed as a Dependent

3) Edit the Dependents portlet and update the First Name value of the Son. Then save.

4) Navigate to the Son's Personal Information page and check the Personal Information portlet and notice the First Name is now changed

Cause

This is expected behaviour since b1502 - ECT-29401. As the Dependents are stored using a person-id-external (Person Data) this is also how Employee's Personal Information is stored. Therefore the portlet is calling the Personal Information associated with that person-id-external. If that Dependent happens to be an Employee, then it is expected the Personal Info is updated as it all links to the same record based on person-id-external

Resolution

If you wish to separate the Dependent from the Employee and avoid this behaviour, then you must create the Dependent (in our case the Son) with a unique person-id-external, and not use the one related to his employment.

When creating Dependents via the UI, you will always be creating a Dependent with a unique person-id-external. The mentioned expected behaviour can only be achieved if the Dependent has been imported.

 

Keywords

ECT-45706, Dependents, Personal Info, personalInfo, First Name, , KBA , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HXM Core all versions