SAP Knowledge Base Article - Preview

2293341 - How to open connections to customer's SAP CCtr servers for SAP Support

Symptom

In order to solve your current issue, SAP Support needs to connect to your SAP CCtr servers


Read more...

Environment

  • SAP Contact Center
  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Contact Center, on-premise edition all versions ; SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Business Communication Management 7.0, Integration, Telephony, ICI, CCI, CCtr remote connection, WTS, OS , KBA , CRM-CCI , Contact Center Infrastructure , CRM-IC-CHA , Communication Channels , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.