SAP Knowledge Base Article - Public

2292789 - Bonus Payout Details export report is blank - Variable Pay

Symptom

  • When a someone who has permission tries to generate the Bonus Payout Details report from Executive Review, the report comes blank.
  • Custom field(s) are exported but does not have value even if there is/are valid values

Environment

SuccessFactors Variable Pay

Reproducing the Issue

  • Go to Executive Review > Open your Variable Pay template > click Bonus Payout Details radio button > click Export button > Result: No data, template columns/fields only as the header.
  • Go to Executive Review > Open your Variable Pay template > click Bonus Payout Details radio button > click Export button > Result: Only standard columns/fields have data, custom columns/fields no values.

Cause

  • If there are no data at all then please check if there are Business Goals and/or Business Goals Weights.

Bonus Payout Details export report is used for displaying the Business Goals data and the percentages/weights calculated based on it. Since the plan is not using any Business Goals, the generated report is then a blank one.

  • If only the custom columns/fields are blank, please note that custom calculated field's value and editable field's value are NOT supported to be shown in Bonus Payout Details export report.

Resolution

Customer can either import the Business Goals and Business Goals Weights file or if they do not use Business Goals, they can run Bonus Payout Summary report which gives details about Individual and Team section calculations. Custom calculated and editable columns/fields value are supported to be shown in the Bonus Payout Summary export report.

Note: CPS can refer to the Internal Memo to find the incident number created with Engineering Team.

See Also

2078557 - Reports - Bonus Payout Details Report - Variable Pay

2146630 - Variable Pay reports: Bonus payout details report does not show any data or only shows headers

Keywords

Bonus Payout Details, report, Business Goals, Business Goals Weights , KBA , LOD-SF-VRP-REP , Reporting & Analytics, Data Imports & Exports , How To

Product

SAP SuccessFactors HXM Suite all versions