SAP Knowledge Base Article - Public

2292577 - Offer approval disappears from the "Candidate Offer Approvals" page - Recruiting Management

Symptom

When you go to "Candidate Offer Approvals" in Recruiting, not all Offer Approvals ever made are listed.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. On the right side of the page, right next to 'Reports' button, click on 'Candidate Offer Approvals'
  3. Not all of Offer Approvals will be there.

Cause

This happens because only Offer Approvals for open Job Requisitions will be visible in the "Candidate Offer Approvals" view.

Resolution

In order to view a historical Offer you can either keep the job requisition open or reopen it, or you can report it via ad-hoc report to see the details on an older Offer Approval.

Keywords

Offer approval, Candidate Offer Approvals, old offer approvals, not seeing, not showing, can't see offer approvals. , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions