- Admin navigates to reports and tries to run any report,
- the email address for receiving report is predefined in wrong format
Learning Management System (LMS)
Reproducing the Issue
- Log in to BizX,
- Proxy affected user,
- Navigate to learning administration,
- Click on icon "Reports",
- Open any report and try to run it,
- The additional window will open with email address intended to receive notification (wrong format)
- In user record we can see email in right format (Users/search for affected user)
Issue was caused by the fact that system pre - populated information about email address from Admin's profile and not user's profile.
When navigating to SystemAdmin/AdminManagement/search for affected admin, we can see the wrong email format
- Admin should update information in SystemAdmin/AdminManagement/Navigate to affected user,
- Update information about email address.
- reports sent to wrong email address, - pre-filled email address in wrong format for reports, , KBA , LOD-SF-LMS , Learning Management System , Problem