- How to create a new E-Verify activity in SAP SuccessFactors Onboarding
- How to restart new E-Verify workflow in SAP SuccessFactors Onboarding
SAP SuccessFactors Onboarding 1.0
General reasons why a new E-Verify activity might be needed:
- E-Verify activity was closed incorrectly by the hiring manager
- E-Verify activity contains incorrect or missing data
- Need to complete 3-day compliance for the candidate
- New Hire did not receive Employment Authorized but E-Verify activity was closed
- New Hire received TNC - E-Verify closed: The employee continues to work for the employer after choosing not to contest a Tentative Non-Confirmation.
For Live Customer(s)
- Before requesting a creation of new activity for E-Verify, see the below scenarios.
- If it does not match your query, follow the template to contact support below.
|E-Verify Activity Contains Incorrect or Missing Data||See KBA 2244508|
|E-Verify Correct Data Process is Deactivated||Contact SAP SuccessFactors Cloud Product Support|
|DHS or SSA Requested to Close the Case||Please contact support to create a new activity|
|After Onboarding Activity, No E-Verify Activity is Create||Please contact support to create a new activity|
|E-Verify Activity is Deleted by Hiring Manager or Assignee||Please contact support to create a new activity|
|E-Verify Activity was closed incorrectly by the Hiring Manager||See KBA 2409142, please contact support to create a new activity|
|E-Verify Activity was closed without Employee Authorized Result||Please contact support to create a new activity|
Contact SAP SuccessFactors Cloud Product Support
- Please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident.
- In addition, follow the template when creating an incident and provide the needed information below.
- Subject: KBA 2291440 - Create a New E-Verify Activity
- Component: LOD-SF-OBD-EVF
It is not recommended to manually create an E-Verify workflow directly in Process tab if the hire went through Onboarding process because the details of the candidate stored in the Onboarding will not be linked to the E-Verify activity.
E-Verify, DHS, US, Kickstart, Mistakenly Closed E-Verify, Incorrectly Closed E-Verify, closed incorrectly by the hiring manager, contains incorrect or missing data, Need to complete 3-day compliance for the candidate, did not receive Employment Authorized but E-Verify activity was closed, received TNC , KBA , lod-sf-obd-evf , mistakenly , LOD-SF-OBD , Onboarding , LOD-SF-OBD-EVF , e-Verify , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem