SAP Knowledge Base Article - Public

2290869 - Issues with reviewing Content from the user's Learning History

Symptom

Users are not able to review content from learning history which are browser type.

Environment

SAP SuccessFactors Learning

Cause

The functionality of review content works only with AICC/SCORM courses.

There's a general misunderstanding with the functionality of this feature.  The Review Option is meant for the user to go back and see how they navigated through the content based on bookmarking data.  Only AICC and SCORM have this data, which is why other Content Object types are excluded. This is how the feature functions.

Resolution

The Content Object's Launch Method needs to be set to AICC or SCORM.

The Launch Method "Browser" also allows reviewing the content from the Learning History since the 1611 version of the LMS (LRN-14907). Reviewing contents that are browser based from the Learning History does not require any new setting to be activated in the instance, only the setting "allow users to review content" at the item level is required for this.

Keywords

Review content from history; content; learning history; LRN-14907; , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions