SAP Knowledge Base Article - Public

2290753 - Customer ID/Supplier ID is Not shown in Balance Confirmation Run.


You are unable to find the Customer ID XYZ in the List of All Customers during the Balance Confirmation Run.

(XYZ represents the Customer ID).


 SAP Business ByDesign

Reproducing the Issue

  1. Go to Receivables Work center.
  2. Go to Periodic Tasks view.
  3. Go to Balance Confirmation Runs subview.
  4. Choose New and then Go to Balance Confirmation Run.
  5. Choose Restriction Type as Manual Collection of Customer/Supplier.
  6. Choose Company ID.
  7. In the List of All Customers, you are trying to Search for the Customer ID XYZ and it is not shown.


The number of Customers displayed in Manual Collection of Customers is limited to 10000 Entries. The Customer ID XYZ is not included in the list of first 10000 Entries and it is not available for selection.


System behaves as designed and this is a limitation.

See Also


Customer ID, Supplier ID, Receivables, Balance Confirmation Run, List. , KBA , SRD-FIN-ACR , Receivables , How To


SAP Business ByDesign all versions