SAP Knowledge Base Article - Public

2290646 - When Creating a Lead with Country XYZ, the Next Lead Created Presents Same Country

Symptom

When Creating a Lead with Country XYZ, the Next Lead Created Presents Same Country

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Work Center
  2. Select the Leads View
  3. Click on New and create a Lead with any country
  4. Save it
  5. Now click on New again, the new Lead will have the same  country previously selected

Cause

The Country field is triggered automatically based on the Cache Memory


Resolution

This is standard behavior.

See Also

The same logic is valid for accounts and can be seen at the bellow case document
2053926 - The Country Field is Not Filled Automatically When Creating a New Account.

Keywords

Lead, Country , KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Customer core applications 1602 (old) ; SAP Cloud for Customer core applications 1605 (old) ; SAP Cloud for Customer core applications 1611 (old) ; SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708