SAP Knowledge Base Article - Public

2290277 - Portlet Descriptions not showing in print preview or PDF print


Portlet description doesn't show in the print preview or PDF print of Employee Profile


SuccessFactors BIZX: Employee Profile

Reproducing the Issue

  • Go to Employee Profile
  • Could see portlet description in the portlet as below:



  •   Click on Print Preview or PDF-> couldn't see portlet description in the print preview file




We can check the portlet description by following below steps:


  • Go to Admin Center
  • Under Employee Files click on Configure Employee Files
  • Go to the Portlet which has description







Please be informed that this is a known gap. Currently, Employee Profile print preview/print PDF doesn't support portlet description i.e. we can't see portlet description in the print preview page.

There is already an open enhancement for the same and the fix date for the same is not confirmed by our Product Manager therefore  

I suggest clients to add this idea to the "Succession and Development Ideas" section of this forum. The more votes an idea receives from Community, the more chances it has to be considered to become an enhancement sooner.

For full information about how to propose enhancements to SuccessFactors and how to track when such suggestions will become enhancements, please read the following article:​munity-Discussions/How-We-Use-Your-Ideas/m-p/91964​...



Portlet description print , KBA , LOD-SF-EP , Employee Profile , Product Enhancement


SAP SuccessFactors HCM Core 1602