SAP Knowledge Base Article - Public

2289493 - Cannot Upload doc file Resumes


Unable to upload resumes in doc format


  • Recruiting Management

Reproducing the Issue

  1. Go to recruiting tab and navigate to  candidate search
  2. Choose a candidate and open candidate profile
  3. Attempt to upload a resume formatted as a doc file
  4. Resume does not successfully load just keeps generating 


  1. This was a bug that was fixed in 1602 release on jira PLT-44498
  2. Select Candidate and upload doc file successfully


KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem


SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors Recruiting all versions