SAP Knowledge Base Article - Preview

2289396 - Explorer servers in failed state post reboot of the server operating system on BI 4.1


  • After a reboot of the server hosting SAP BusinessObjects, Explorer services go in a failed state.
  • Creation of new Explorer servers is successful. They start up without any issues.
  • Deleting original servers and renaming the new ones with the original name, causes them to fail as well.



  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SuSE Linux


SAP BusinessObjects Business Intelligence platform 4.1


explorer, master, indexing, not, working, failed, start, reboot, restart, 4.1, 4.0, bi, bo, businessobjects, corrupt, configuration, os, operating, system, linux, unix, suse , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.