SAP Knowledge Base Article - Public

2289348 - Sales Territory ID Field Not Available For Opportunity Advance Search Help Personalization/ Adaptation

Symptom

While performing personalization or adaptation Sales Territory ID field not available for Opportunity view advance search help.

Reproducing the Issue

  1. Go to Sales workcenter.
  2. Select Opportunity view.
  3. Select Advance Search Help icon.
  4. Go to Personalization or Adaptation mode.
  5. Under screen layout SectionGroup2 you can see the Sales Territory ID field not available for selection.

Cause

Because if the Territory Management is not scoped then the Sales Territory ID field not available for Opportunity advance search help personalization/ adaptation

Resolution

To enable the Territory Management steps to follow.

  1. Go to Business Configuration work center.
  2. Select Implementation Projects.
  3. Select Edit Project Scope.
  4. Navigate Scoping tab.
  5. Select Sales element.
  6. Expand and select Account and Activity Management.
  7. Check Territory Management.
  8. Confirmation.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer 1602 ; SAP Cloud for Customer core applications 1305 (old) ; SAP Cloud for Customer core applications 1308 (old) ; SAP Cloud for Customer core applications 1311 (old) ; SAP Cloud for Customer core applications 1402 (old) ; SAP Cloud for Customer core applications 1405 (old) ; SAP Cloud for Customer core applications 1408 (old) ; SAP Cloud for Customer core applications 1411 (old) ; SAP Cloud for Customer core applications 1502 (old) ; SAP Cloud for Customer core applications 1505 (old) ; SAP Cloud for Customer core applications 1508 (old) ; SAP Cloud for Customer core applications 1511 (old) ; SAP Cloud for Customer core applications 1602 (old) ; SAP Cloud for Customer core applications 1605 (old) ; SAP Cloud for Customer core applications 1608 (old) ; SAP Cloud for Customer core applications 1611 (old) ; SAP Cloud for Customer core applications 1702 (old) ; SAP Cloud for Customer core applications 1705 (old) ; SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Cloud for Customer core applications 1802 (old) ; SAP Cloud for Customer core applications 1805 ; SAP Cloud for Customer core applications 1808 ; SAP Cloud for Customer core applications 1811 ; SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911 ; SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer, core applications 2.0 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPLICATIONPLATFORM 1.0 ; SAP LE APPLICATIONPLATFORM 1.5