SAP Knowledge Base Article - Preview

2289088 - Multi-byte characters like Japanese are shown as garbled in Web Intelligence documents using Sybase ASE as data source

Symptom

  • Multi-byte characters like Japanese are shown as garbled in Web Intelligence documents using Sybase ASE as data source.
  • The same issue can be observed when viewing data in Information Design Tool.
  • However, when connecting to Sybase ASE Database directly and run "select" SQL to get the data, all characters are shown as expected.
  • Character set of Sybase ASE should be UTF-8.


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Environment

  • SAP BusinessObjects Business Intelligence platform (BI) 4.0 / 4.1
  • Information Design Tool (IDT)
  • Sybase ASE 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

question mark, double-byte, multi byte, double byte, bytes, unreadable, Japanese, Chinese, universe, WebI, utf8, utf 8 , KBA , BI-RA-WBI , Web Intelligence , BI-BIP-SL , Semantic Layer , BI-BIP-IDT , Information design tool , Problem

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