SAP Knowledge Base Article - Public

2288990 - Event Reason unavailable for selection

Symptom

An event reason is unavailable for selection during a Data Change event. Even that the event is active and RBP settings are correct.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


ER_NA.JPG

RBP settings:

ER_RBP.JPG

The event reason is still unavailable for selection.
DC_NA.JPG

Environment

Employee Central: Event Reason

Cause

The event reason is unavailable because this event reason has "Employee Status" field value "Active". An event reason of type Data Change should not have any value selected for this field.

Resolution

  1. Access Manage Organization, Pay and Job structures
  2. Select Event Reason and the needed event reason
  3. Take Action -> Make Correction and change the "Employee Status" field value to "No Selection".ER_A.JPG
  4. Now this event reason is available for selection.


DC_A.JPG

Also, see that if there is an association between event reasons and country. If it is there, then you should add the event reason for the respective country in Manage Data > Country.

Note: Make sure that user has permission to the event reason and the event reason is active.

Keywords

Data Change, Status, missing, association, country, RBP, permissions , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors HXM Core all versions