Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
You are running SAP Contact Center
In CDT "Communication Desktop" you navigate to the "Directory" view and noticed, while in 'edit' mode, many items in the "Department" field are outdated and would like to modify these
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, edit field, directory information , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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