SAP Knowledge Base Article - Preview

2287184 - Automatic forwarding does not work for SAPmails sent by workflow

Symptom

  • You have configured automatic forwarding in SBWP or SO12 to forward SAPmails from SBWP document inbox to external email addresses.
  • After executing workflow send mail steps, you found one of the following behavior:
    1. No SAPmail can be found in SOST or SBWP-> Inbox -> Documents.
    2. Emails can be found in SOST send queue, but no corresponding SAPmail in SBWP-> Inbox -> Documents.


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Environment

  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA

Product

SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SWF_WORKFLOW, WFMSTD, SELFITEM, SENDTASKDESCRIPTION, SAP mail, automatic forward, notification, SWN_SELSEN, RSWUWFML2. , KBA , BC-BMT-WFM , Business Workflow , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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