SAP Knowledge Base Article - Preview

2287184 - Automatic forwarding does not work for SAPmails sent by workflow


  • You have configured automatic forwarding in SBWP or SO12 to forward SAPmails from SBWP document inbox to external email addresses.
  • After executing workflow send mail steps, you found one of the following behavior:
    1. No SAPmail can be found in SOST or SBWP-> Inbox -> Documents.
    2. Emails can be found in SOST send queue, but no corresponding SAPmail in SBWP-> Inbox -> Documents.



  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA


SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


SWF_WORKFLOW, WFMSTD, SELFITEM, SENDTASKDESCRIPTION, SAP mail, automatic forward, notification, SWN_SELSEN, RSWUWFML2. , KBA , BC-BMT-WFM , Business Workflow , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.