SAP Knowledge Base Article - Preview

2287101 - How to bypass the personnel id checking

Symptom

User receives "No personnel id found for logged user" in the screenshot below, when logining user account which exists in ERP system and doing initial sync against Agentry backend using SMP 3.x.

The following error "com.syclo.agentry.BusinessLogicException: No personnel id found for user XXX"  can be listed in the Agentry event log file.

temp2.jpg 


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Environment

  • SAP Work Manager 6.1
  • SAP Work Manager 6.2
  • SAP Work Manager 6.3
  • SAP Mobile Platform 3.0

Product

SAP Mobile Platform 3.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0

Keywords

Agentry, No personnel id found, Work Manager, Bypass personnel id, Client Globals , KBA , agentry , sap work manager , personnel id , MOB-SYC-SAP , Syclo Mobility for SAP backend , How To

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