SAP Knowledge Base Article - Public

2286686 - Pending enrollment and approval process notifications

Symptom

System Pending Registration Notification and Notify approver of action required not getting triggered

Environment

-SuccessFactors LMS

-Learning Management System

Resolution

Please perform the following steps in order to generate the below notifications:

System Pending enrollment notification:

1) Create approval process with one level
2) Locate or create a scheduled offering with a start date in the future
3) Associate the scheduled offering with the approval process
4) Log in as user and register for the offering
5) Submit the approval request when prompted
6) User receives registration notification with status = Pending

Approval process initial request:

As above - the user receives confirmation that they have requested approval

Keywords

pending enrollment initial request notifications not triggering , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508

Attachments

NOTIFICATION QUERY.xlsx