Symptom
Notifications not recieved by the user for learning assignments
Environment
-SuccessFactors LMS
-Learning Management System
Reproducing the Issue
When an admin assigns an item to a user the notification is not triggered and the user is not informed about the items added
Cause
doesnt contain syntax tags which provides information about Program changes or Requirement changes occured.
Resolution
The below templates need to be used in order to bring on changes made to the program:
Login to LMS admin--> System admin--> Configuration--> Notification templates--> Search for ApmStudentLearningPlanNotification
The following assignments were added to your Learning Plan:<CPNTS_ADDED_ROLLUP/>
<CPNT_TYPE_ID_ADDED/>, <CPNT_ID_ADDED/>, <REVISION_DATE_ADDED/>, <CPNT_TITLE_ADDED/>, <CPNT_DUE_DATE_ADDED/>
<PROGRAM_ID_ADDED/>, <PROGRAM_DUE_DATE_ADDED/>, <PROGRAM_TITLE_ADDED/>
<REQT_QUAL_ID_ADDED/>,<REQT_DESCRIPTION_ADDED/>, <REQT_TYPE_DESCR_ADDED/> , <REQT_DUE_DATE_ADDED/>
The following assignments were modified in your Learning Plan:<CPNTS_MODIFIED_ROLLUP/>
<CPNT_TYPE_ID_MODIFIED/>, <CPNT_ID_MODIFIED/>, <REVISION_DATE_MODIFIED/>, <CPNT_TITLE_MODIFIED/>, <CPNT_DUE_DATE_MODIFIED/>
<PROGRAM_ID_MODIFIED/>, <PROGRAM_DUE_DATE_MODIFIED/>, <PROGRAM_TITLE_MODIFIED/>
<REQT_QUAL_ID_MODIFIED/>,<REQT_DESCRIPTION_MODIFIED/>, <REQT_TYPE_DESCR_MODIFIED/> , <REQT_DUE_DATE_MODIFIED/>
The following assignments were removed from your Learning Plan:<CPNTS_DELETED_ROLLUP/>
<CPNT_TYPE_ID_DELETED/>, <CPNT_ID_DELETED/>, <REVISION_DATE_DELETED/>, <CPNT_TITLE_DELETED/>, <CPNT_DUE_DATE_DELETED/>
<PROGRAM_ID_DELETED/>, <PROGRAM_DUE_DATE_DELETED/>, <PROGRAM_TITLE_DELETED/>
<REQT_QUAL_ID_DELETED/>,<REQT_DESCRIPTION_DELETED/>, <REQT_TYPE_DESCR_DELETED/> , <REQT_DUE_DATE_DELETED/>
You can choose and add these tags to fetch the required information and customize the templates.
Keywords
changes in program program notification notification APM notification Learning plan changes notification , KBA , LOD-SF-LMS , Learning Management System , Problem