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2286491 - SAP sessions crashing with ORA-02396

Symptom

Several sessions are losing connectivity with the database and the error bellow appear both in SM21 and the dev_w* traces:

 ORA-02396: exceeded maximum idle time, please connect again

You may also see the following error in the developer traces:

 C *** ERROR => ORA-1012 occurred when executing SQL stmt


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Environment

  • Any SAP System
  • Oracle database
  • Any Operating System

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

disconnect failing dump disconnected abort aborted timeout timed out ora-01012 ora-1012 not logged on , KBA , BC-DB-ORA , Oracle , Problem

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