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2286179 - Agent Administration Log Viewer cannot display logs

Symptom

When you try to use log viewer in Agent Administration you are getting below error:

"Could not connect to the host agent. See Note 1862333. Error details: Cannot establishconnection to SAP Host agent webservice.
(The diagnostics agent os user ..\SapServiceDAA is not authorized to access logon file C:\Program Files\SAP\hostctrl\work\sapcontrol_logon\logon77.)"


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Environment

SAP Solution Manager 7.10

Product

SAP Solution Manager 7.1

Keywords

agent, agents, log, viewer, logs, users, diagnostics, agent, SMD, host, agent, profile, , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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