Customer cannot see any data when viewing both the HTTP Status Dashboard and Real Time Dashboards in Boomi.
"There is no data available with the current filter setting for this gadget" - Is the message given in both Dashboards.
The customer needs to have one of "Professional Plus, Enterprise and Enterprise Plus Editions" (help.boomi.com -> Event-Based Integration -> Services Enablement -> first line)
Here is a link to this page in the Boomi reference guide: http://help.boomi.com/atomsphere/GUID-92476AEB-AD53-408D-B6FA-3D9DD38E4CDC.html
Here is a link also explaining how to get access to the Dashboards: http://help.boomi.com/atomsphere/GUID-8941DE33-56B4-46FA-A0DE-069235C40810.html
Link to the Boomi Reference Guide: http://help.boomi.com/atomsphere/GUID-BA83DB8E-D487-4C8A-8EA3-BB95B186CE05.html
Link to Boomi Dashboard Reference: http://help.boomi.com/atomsphere/GUID-8941DE33-56B4-46FA-A0DE-069235C40810.html
Successfactors, Boomi, Http, Real-Time, Dashboards. , KBA , LOD-SF-INT , Integrations , How To