SAP Knowledge Base Article - Public

2286120 - Wrong value in Street Address (Federal I9) still able to proceed even though warning validation shows up


A candidate enters wrong value (PO Box) in Street Address field and upon clicking on Next he's presented with warning message :

kba po box.png


However, when clicking on OK and then on NEXT candidate can proceed even though the value is wrong.


SuccessFactors Onboarding

Reproducing the Issue

1. Go to the Physical Address standard panel in New Employee Step

2. Enter wrong value in Street Address field, e.g. Po BOX

3. Click on Next, when the pop up appears click OK and then again NEXT

4. You will move forward, the panel will accept the value.


Federal_I9_PhysicalAddress panel is a standard panel and we can't just turn off the one validation. The Standard Panels are not configurable.

You can create another one panel in panel designer without the one validation and configure it as per your needs.


Federal_I9_PhysicalAddress, Onboarding, warning message, Street address, po box , KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors HCM Core 1511