- Transaction type is maintained in DNO_CUST04 but still when trying to create a new incident, it is not showing up.
- User not able to create an incident
- Cannot create Request for Change and/or Change Document using custom transaction type. Automatically creating document using standard transaction type (e.g. SMCR, SMMJ, SMHF)
SAP Solution Manager
SOLMAN, NOTIF_CREATE, workcenter, SM_WORKCENTER, SOLMAN_WORKCENTER, CRM Component, Business, CRM_ORD_OP, 01, 02, 03, message, ticket, PROCESS TYPE, add, SMIN, ZMIN, YMIN, SLFN, ZLFN, ITSM, PROCESS_TYPE, PROCESS_TYPE_ADD, IT Service Management, IC webclient, No transaction type available, fiori, launchpad, SM_WORKCENTER, ZMCR, ZMMJ, ZMHF, ZMAD, ZMGC, Change Request Management , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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