SAP Knowledge Base Article - Public

2285108 - Domain not available when Building a tile in manage dashboard

Symptom

You are Building a Tile in Manage Dashboard when you select the domain list is not available.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SuccessFactors HCM Suite
    • Dashboards and Tiles

Reproducing the Issue

  1. Go to Admin Centre
  2. Manage Dashboard
  3. Manage Dashboard and tile
  4. Build new tile
  5. Select the domain in the drop down list
  6. List not available
    • No Domain selection.jpg

Cause

Browser caching issues

Resolution

  1. Logout of the instance
  2. Clear the browser's cache
  3. Log back in and try creating the tile

Tile Domain selection.jpg

Keywords

Dashboard, Tiles, Creation, Create, Domain, Youcalc, domain, missing, empty , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HXM Suite all versions