SAP Knowledge Base Article - Public

2285092 - Job Profile Builder: Mapped competencies are not appearing in different modules

Symptom

Import Roles and competency mapping stored in the system however competencies does not appear in Performance Management or Career Worksheet.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Import Roles and competencies in the system:

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  1. Check in Performance Management or Career Development Plan modules and nothing is showing:

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Cause

The issue is due to the files configuration and order of import.

Resolution

Please make sure you’re using the correct file and also be noted of the JPB import process as below:

  1. import Competency via Manage Job Profile Contents Import/Export in Admin Center
  2. import Family/Role via Manage Job Profile Contents Import/Export in Admin Center
  3. import Role-Mapped Competencies via Manage Job Profile Contents Import/Export in Admin Center

If you import order is: Competency->Family->Role->Role-Mapped Competencies->Job Profile.

This means that Competencies of Job Profile will be synchronized to Role-Mapped Competencies. The Competencies section of Job Profile is null, so the Role-Mapped Competencies also is null > and then removed

If you do not want to change Role-Mapped Competencies, you should retain the same Competencies in Job Profile file or change the import order: Competency->Family->Role->Job Profile->Role-Mapped Competencies.

Keywords

KBA , LOD-SF-EP-JPB , Job Profile Builder , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , Problem

Product

SAP SuccessFactors HXM Suite all versions