SAP Knowledge Base Article - Public

2285035 - Offline player license

Symptom

Customer would like to use and doesn't have the Offline player license in their LMS instances

Environment

SAP SuccessFactors Learning - All Supported Versions

Reproducing the Issue

  1. Go to System Admin
  2. Go to Environment
  3. Go to License Modules
  4. LMS Plateau Offline Learning License is missing

Resolution

Customer must create a Product Support Incident who will then create an internal ticket with Operations for the installation of the license in the LMS Instance

Keywords

Offline Player, License, installation , KBA , LOD-SF-LMS-OLP , Offline Player , How To

Product

SAP SuccessFactors Learning all versions