External Header and External Footer field values are missing in RMK even though they are filled in RCM. Only the Job description field content appears in RMK.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Create a job requisition in RCM with external header and footer populated and post the job externally.
- Navigate to the RMK website and search for the posted job.
- In the job the header and footer have not come through to the RMK website.
The field mapping between RCM and RMK is incorrect.
- Navigate to Admin Center
- Open setup recruiting marketing Job Field Mapping
- Select the appropriate job requisition template.
- On the Job description RMK field, select "Full External Job Description (Header, Description and Footer)" and not "External Job Description"
Incorrect mapping :
SF, Success Factors, RMK, header and footer in RMK, RMK website did not import header and footer from RCM , KBA , LOD-SF-RMK , Recruiting Marketing , Problem