SAP Knowledge Base Article - Public

2284569 - LMS error while taking SCORM courses - LMS initialize and LMS SetValue error

Symptom

  1. - Browser pop up comes with the error
  2. - Erorr States - LMS initialize or SetValue error

 

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Environment

  • LMS Learning Managment System
  • SuccessFactors iContent

Reproducing the Issue

While you are are taking the course these errors will come up.

Cause

  • The cause of the error is not very clear as the same has a substantial dependance from the content creation side, the problem is not 100% on the LMS side.
  • In this particular issue the cause is that the content was not deployed correctly.
  • In some other cases, the issue can be related to the URL Launch Parameter.
  • The course is launching index.html, but the manifest shows the launch URL as "index.html?#SCORM=true" or similar to this.

Resolution

  • Please redeploy the content once again via import content tool.
  • The launch URL has the entitlement parameters, so the launch parameters for the content object need to be URL encoded in Hexadecimal.
    "Index.html%3F%23SCORM%3Dtrue"

Keywords

LMS Set value error, content launch error, LMS initialize error. , KBA , LOD-SF-LMS-PCM , iContent , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508