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2283451 - No data in SPM reports

Symptom

Customer reports, "Since last week when users execute the SPM report they are unable to see any data. We ensure to clear cache and fill the cache by running backend queries. Observation we have made is with Technical support member id report are running fine and showing the data in reports. This issue occurs for users only. There are no transport or changes on roles or restriction recently. Users were able to run report with data till last week suddenly this issue started appearing while no changes made in system recently."

Errors noted in logs at #/Applications/BI#BW-BEX-ET-WJR#sap.com/com.sap.ip.bi.base
-BI exception with class "BIBaseRuntimeException" and message "JCo exception thrown when connecting to system "ABCCLNT944"".
-BI exception with class "BIBaseRuntimeException" and message "JCo exception thrown when connecting to system "BUI_ANALYTICS_SPM"".
-BI exception with class "BIBaseRuntimeException" and message "Unknown Error".
-BI exception with class "BIBaseRuntimeException" and message "Wrong parent type, expected IWdpQueryView or IQueryViewContainer".
-BI exception with class "DialogException" and message "Error in rendering root for dialog "SELECTOR"".
-BI exception with class "BicsResourceBwRuntimeException" and message "Invalid variable values".
-BI exception with class "BIBaseRuntimeException" and message "Error: Provider Selection Object: Initialization Issue".
-BI exception with class "BroadcastingException" and message "Error while processing the control query".

Http Watch shows 404 error at http://server:port0/sap/poa/sbc/ps/SPM/psres/.../payload


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Environment

SAP Spend Performance Management

Product

SAP Spend Performance Management all versions ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

EPM, SAP SA, SAP SPEND PERFORMANCE MGMT, SAP Spend Performance Management, SAP Spend Analytics , SPM, EPM-SA, SAP BOBJ SPEND PERF MGMT, jmhiv2016n, SAP BusinessObjects Spend Performance Management , KBA , EPM-SA , Spend Analytics , Problem

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