SAP Knowledge Base Article - Preview

2283159 - Printing Crystal report from Launchpad is not possible from Internet explorer 11

Symptom

When trying to print any crystal report from Launchpad using Internet explorer 11 browser, the following popup is displayed: "Please wait while the Crystal Reports Print Control loaded" then nothing happens.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.1 SP5
  • Windows 2008 server
  • Crystal report 2013 SP5
  • Internet explorer 11

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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