SAP Knowledge Base Article - Preview

2282125 - Input file encoding is not supported. Please convert it to UTF-8 encoding and try again - LMS

Symptom

Reported connector failure with the following error:

com.plateausystems.connector.api.ConnectorException: Input file encoding is not supported. Please convert it to UTF-8 encoding and try again. Input File - <filename>.txt

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Learning Management System

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors platform all versions

Keywords

SF, success factors, LMS, PLT, platform, BizX, biz x , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PRV , Provisioning Changes , Problem

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