2281678 - LMS My Classes: "Add Student" or "Add Users" button does not appear

"Add Student" button does not appear under My classes for some schedule offerings

• SAP SuccessFactors
• Learning Management System (LMS)
• My Classes

1. Go to my Classes
2. Go to Past Classes
3. Select any Scheduled Offering / class
4. GO to Students tab
5. Add student not visible

• If Schedule offering is associated with any chargeback then "Add student" option is not applicable for instructors.
• When there is a price and a cancellation policy, there is usually an Approval Process attached to the Item / SO.
• Instructors do not have the authority or workflow to approve requests and therefore they cannot add users to an offering with a chargeback other then "No Charge".

• This is expected behavior.
• Instructor can add students to past or ongoing schedule offering when schedule offering is not associated with any cost. Instructors will not see the button for Future Scheduled Offering
• Please check the item chargeback settings: on the item record > related/more> chargeback => this must be set to NO CHARGE
  
  
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• And that if the associated scheduled offering inherits the item settings or is also set to NO CHARGE (navigation is the same as above: on the offering record > related/More > Chargeback)

TIP:

If you do not see the chargeback tab it may be because it has not been enabled in the record configuration:

1. Please navigate to System admin > Configuration > Record configuration
2. Select "item" or "offering" from the drop down
3. Select the "related/more" tab
4. Select "chargeback" in the "Available" column
5. Click on "Add" and save

An Enhancement Request has been raised to change this behavior in a future release.  Please Up Vote this ER and add comments if need to let Development know this is a needed request:

• https://influence.sap.com/D46949
• https://community.successfactors.com/t5/Learning-Quick-Answers/Q1-2016-Instructor-View-My-Classes-Adding-Walk-Ins-and-Recording/m-p/130537#M6220

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