SAP Knowledge Base Article - Public

2280599 - SuccessFactors: Error while Creating Requisition from Position Org Chart with SFAPI error message


When you try to create a Requisition from Position Org Chart, the following error is returned.



SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log into SF system and go to Position Org Chart.
  2. Choose any vacant position.
  3. Create Job Requisition.


The password for the SFAPI user has changed/expired.


To resolve this issue, please follow the steps below:

  1. Change the SFAPI user's password. (Refer to KBA 2204677)
  2. Change the Password for the SFAPI user in Provisioning system
    To change this, the steps are as described:

(If you do not have access to Provisioning, create a support incident asking for this password to be changed)

    1. Go to Company Settings.
    2. Search for "Enable Recruiting integration with Position Management"
    3. Update the updated username / password here.


See Also

2204677 - How to reset API User's password in Successfctors BizX system


SuccessFactors Recruiting, SFAPI login failed, Authentication failed, status code = 4, authentiocation failed, invalid userid or password(status = code 4) , KBA , LOD-SF-INT , Integrations , LOD-SF-INT-RCM , RCM-Any Integration , Problem


SAP SuccessFactors HXM Suite all versions