2278874 - Seamless Login Issue and Fix - Onboarding 1.0

Seamless login issue while accessing onboarding module.

SAP SuccessFactors Onboarding 1.0

1. go to onboarding module.
2. The following error message is displayed: Your Seamless login has failed. Please contact your system administrator.

• User Sync Failure.
• Wrong configuration of Authorized SP Assertion Consumer Service Settings.
• SF_UserDefinedFields.xml may be corrupted
• User has defined two the same locales in SuperAdmin

• Check if the Feature "Foundation Import" is activated and configured with the correct credentials, which needs to match with the one in the jobs User and Permission Sync.

• Check whether user sync has been properly happened and users are synced to onboarding.

• BizX Side: In Provisioning, under "Authorized SP Assertion Consumer Service Settings", for "Assertion Consumer Service" and "Audience URL" fields, the KMS environment URL appended with the Path and the extension "/SSO/SAML20/AssertionConsumerService.aspx" should be given.
  
  KMS side: The same URL specified in BizX should be given in KMS Administration site, under Account Options, for the key Security.SAML20.audience.3. SF_UserDefinedFields.xml may be corrupted - this is caused by a script error.  When the file gets corrupted, a temp file is created and this file needs to be replaced with the corrupted file.

  • eg: if the instance is in DC8, and the account is in ONBPREM, then the URL should be: https://onboarding8.successfactors.com/ONBPREM/SSO/SAML20/AssertionConsumerService.aspx
  • ONBPREM is case sensitive.

• Delete the extra locale and the issue should be resolved.

2223437 - Your Seamless login has failed. Please contact your system administrator. - Onboarding 1.0

2278872 - User Sync Issue and Fix - Onboarding 1.0

Job, Manage, user, permission, sync, Schedule, Monitor, Provisioning, Can't access Onboarding , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem