When user attempts to edit Thumbnail File image that is assocaited to an Item, a '404-Not Found' error is generated.
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
1. Select an Item and open. Now click the Edit button to change the Thumbnail File for the Item
2. When you select the Edit button the following error is generated
The configuration settings for the item record and system configuration are incorrect and need to be updated.
If the Item Thumbnail is a mandatory then ensure that this selected at System Admin > Configuration > Record Configuration > Select Item as record to configure > Record tab
Now naviagate to the System Admin > Configuration > System Configuration > LMS_ADMIN
Search for the following text showItemThumbnailPhotosGlobally and update the value to true.
Now naviagte back to the Item and proceed to edit the Thumbnail File. No error is now generated.
- Thumbnail File
- 404-Not Found