SAP Knowledge Base Article - Public

2278277 - How to Manually Start an E-Verify Process [BasicPilot] - Onboarding 1.0


  • New hires were onboarded outside the onboarding system, but needed to be verified in E-Verify
  • There are no E-verify activities for the candidates in the system
  • Candidate is a Remote Hire.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding 1.0 - All Versions


For Live Customer(s)

The manual E-Verify process is used for new employees hired outside of Onboarding, for existing employees who must be authorized through E-Verify as a result of a federal contract that includes the Federal Acquisition Regulation (FAR) clause, or for remote employees.

Corporate representative who are using Manual E-Verify process must have a complete and scanned copy of employees I-9 either a paper-based or electronic Form I-9 to use this process. A workflow will be triggered and prompt user to upload a copy of US Form I-9 later in this process.


Steps on How to Manually Start an E-Verify Process

  • Step 1: Login to SAP SuccessFactors HCM and navigate to Onboarding
  • Step 2: In Onboarding, click the Onboarding Dashboard to show the dropdown selection and hover-click your cursor to Process
  • Step 3: Under Process, click E-Verify tab and click Start button to initiate the Manual Process

    SAPSUPPORT-00000 07-03-2019 7.23.18 AM.png

  • Step 4: A panel will show and confirm the reason why Manual E-Verify Process is used and acknowledgment if new hire signed an I-9 form
    • This is a new hire that was hired outside of Onboarding.
    • This is an existing employee who must be processed through E-Verify because he/she is now associated with a federal acquisition regulation clause.
    SAPSUPPORT-00001 07-03-2019 7.24.30 AM.png
  • Step 5: Corporate representative will now input the details of employee, click Next when required fields are completed

    SAPSUPPORT-00002 07-03-2019 7.29.04 AM.png

  • Step 6: In the next panel, corporate representative needs to scan and upload the US I-9 form; click Next when form is uploaded successfully

    SAPSUPPORT-00004 07-03-2019 7.30.52 AM.png

  • Step 7: In the next panel, corporate representative needs to enter Start Date, Citizenship/Immigration Status, Document Type, and Document ID's

    A Citizen of the United States

    SAPSUPPORT-00005 07-03-2019 7.31.12 AM.png

    A Noncitizen National of the United States

    SAPSUPPORT-00006 07-03-2019 7.31.23 AM.png

    A Lawful Permanent Resident

    SAPSUPPORT-00007 07-03-2019 7.31.33 AM.png

    Alien Authorized to Work

    SAPSUPPORT-00009 07-03-2019 7.33.45 AM.png

  • Step 8: Corporate representative needs to submit the initial verification and forward the data to E-Verify database to pull the record to SAP SuccessFactors Onboarding

    SAPSUPPORT-00011 07-03-2019 7.37.55 AM.png

  • Step 9: Case result will be received and follow the workflow until Employment Authorize or Final Nonconfirmation status is shown

    SAPSUPPORT-00013 07-03-2019 7.38.26 AM.png

  • Step 10: Finish the activity to complete the Manual E-Verify process


E-verify, Manual E-verify Process, BasicPilot, Basic, Pilot, ONB, Onboarding, Remote Hire, E-verify for Remote Hires , KBA , km-6944 , LOD-SF-OBD-EVF , e-Verify , How To


SAP SuccessFactors Onboarding all versions