You are trying to update information of Inactive employees via SFAPI
SFAPI Entity Name - User
Error message received
The user is an inactive user, only the active user can be updated.
Please activate this user first
Reproducing the Issue
You could re-produce the issue by attempting to update Inactive user's employee information via SFAPI User entity as shown below:
By default, The API is designed not to update Inactive User's information.
Please add the below parameter to process Inactive users.
This is shown in the below example.
Thus, We can see that the API has successfully updated the inactive employee's data.
For more parameters, Please refer to
Chapter 18 Optional Business Processing Parameters
Update Inactive users Only the active user can be updated. SFAPI User Paramters , KBA , LOD-SF-INT , Integrations , Problem