SAP Knowledge Base Article - Preview

2276636 - SAP HANA database information is incorrect in environment section of SAP support Incident


  • When you create a SAP incident for SAP HANA Database the database type, database release and/or database revision information are incorrect in the environment section of the Incident.
  • This can potentially cause a delay in providing a solution for the reported issue and/or incorrect recommendations are provided by SAP support based on the SAP HANA Database release and revision information displayed in the environment section of the incident.



SAP HANA Database 1.0


SAP HANA, platform edition all versions


Solution manager; transaction LMDB; Upload to SAP support portal; sync data , KBA , HAN-DB , SAP HANA Database , SV-SMG-LDB , Landscape Management Database (LMDB) , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

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