SAP Knowledge Base Article - Public

2276445 - Return address for candidates is showing - Recruiting Management


The Email notifications such as 'Email Job To Friend' from the system to the candidates will have the default email address '' rather than the senders email address.


SuccessFactors Recruiting Management (All versions after b1508)


There was a change made in b1508 to apply '' as the default system address due to a compliance issue . We wanted this feature to be turned on as universal, meaning all customers (except the one which already has Single Sender feature on).

Concluded new behaviour based on that:

1) Existing Single sender behaviour stays the same, all customers who has this feature turned on will not have any change.
2) All other customers will be experiencing the change: Mail FROM will change to ‘’, and Mail replyTo will change to user’s original mail address. The difference between this and current behaviour is, current replyTo is the same as From.


From Email Address ‘’ , KBA , LOD-SF-RCM , Recruiting Management , How To


SAP SuccessFactors Recruiting all versions