SAP Knowledge Base Article - Preview

2275405 - OSQL call failed for MSSUPGGETREL - SHDUNINST_DB_PREP


During the upgrade of a SAP NetWeaver ABAP stack with SUM, during phase PREP_INSTALL/SHDUNINST_DB_PREP you get an error:

"OSQL call failed for MSSUPGGETREL"


Upon checking the PHASES.LOG file, you can see a similar text pointing to this error:

3 ETQ123 20160122162459: PID 4076 exited with status 0 (time 0.000 real)
1EETQ399 Last error code set is: OSQL call failed for MSSUPGGETREL



  • SAP NetWeaver based systems with ABAP stack;
  • Windows Server 2003 and higher;
  • MS SQL Server 2005 and higher;
  • The system is installed as a distributed or high-availability with a dedicated/separate database server.


SAP NetWeaver all versions


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