SAP Knowledge Base Article - Public

2274848 - Creating Custom Notifications for Items in SuccessFactors Learning

Symptom

Per business needs, an organization requires customized notifications for some or all items in SuccessFactors Learning.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Resolution

Note: These are sample customized templates only. Customization of your template is up to you IT/Learning Admin. For assistance in creating a customized template, reach out to the Professional Services Team per KBA: 2149831** 

  1. Navigate to Learning Activities > Items
  2. Search and open an Item
  3. Click Email Notifications tab

On this page:

  • You can view and modify the automatic notifications that the system sends to users, managers, instructors, and other contacts who are associated with a class of the item.

  • System-level notification templates are the highest level, and when you modify one, the changes propagate to any related, unedited item or class notification template.

  • Item-level notification templates are the second highest level, and when you modify one, the changes propagate to any related, unedited class notification template.

 

Item1.png

Note: If you add an attachment or modify the subject or message in the Body box, then you permanently break the link between the notification and notification template ID. When you modify a system notification template ID, you update every item or class notification message that you have not modified and that uses the associated system notification template ID.

Keywords

sf, success factors, LMS, item, level, scheduled offering, SO, class , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions