SAP Knowledge Base Article - Public

2274740 - Onboarding Everify Status FAQ


  • What does status "DHS Reverify" mean?
  • What does status "Institute Additional Verification" mean?
  • What does status "Case in Continuance" mean?
  • This KB article provides information on intermediate statuses often seen during the E-verity process.


SAP SuccessFactors Onboarding


Department of Homeland Security (DHS) Reverify

During initial Verification attempt, if one of the required DHS parameters was found to be in error, instead of sending to this case for additional processing, the client is given another chance to resubmit for a successful verification.

Institute Additional Verification

  • If the employee claims to be a non-US citizen and when there are discrepancies in initial verification, the custom processing subsystem of DHS automatically initiates additional verification.
  • DHS checks other DHS data base, sometimes paper records to resolve the case.

Case in Continuance

  • If the new hire's information matches SSA records, but the SSA cannot verify employment eligibility for a non-US citizen, the system automatically forwards the case to the DHS for verification.
  • The DHS has 10 Federal workdays from the date of a referral to respond to the case. While the DHS reviews the case, the Work Queue activity displays DHS Verification in Process.
  • An automatic referral to the DHS can result in three statuses: Employment Authorized, DHS Tentative Nonconfirmation, or Case in Continuance.
  • The DHS Tentative Nonconfirmation status means the new hire's eligibility cannot be verified and the new hire can contest the status or not.
  • For the Case in Continuance status, the DHS needs more than 10 federal workdays to resolve the case.


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SAP SuccessFactors Onboarding