SAP Knowledge Base Article - Public

2272657 - How to collect Network traces with Chrome Network Tool

Symptom

This KBA shows how to collect network traces with Chrome Network Tool, no needs to install any additional software.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors Learning

Resolution

  1. Open Chrome Network Tools

    When you open a web application in Chrome, press Ctrl-Shift-I or F12 on your keyboard.
    Alternatively, click the ‘Custom and control’ button in Top-Right->More tools->Developer Tools->Network Tab
    Then the Developer Tools frame window will be docked on the bottom of Chrome.

pic1.png

  1. Enable Persistent logs option

    Check the box next to Preserve log

ch2.jpg

  1. Reproduce the issue

    You can use the clear button (a circle with a diagonal line through it) right before trying to reproduce the issue to remove unnecessary header information.
    Then, look for a round button at the top left of the Network tab. Make sure it is red. If it is gray, click it once to start recording.

pic3.png

  1. Stop capturing once you finished to replicate the issue

    Once you finished to replicate the problem, press the Red record button.

ch4.jpg

The record icon then becomes Grey:

ch5.jpg

  1. Save the traces as HAR file

    Save the capture by right-clicking on the grid and choosing "Save as HAR with Content"

ch6.jpg

See Also

2267012 - LMS: How to use HTTPwatch

Keywords

har, chrome, log, traces, collect, http, network, frontend , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions