Symptom
- SAP ASE server shuts down unexpectedly.
- The ASE errorlog contains a message 'infected with signal 10' or 'infected with signal 11' in the module proc__search() followed by a stack trace, for example:
- Current process (hex#) infected with signal 10 (SIGBUS)
Address hex# (proc__search+0x48c)
- Current process (hex#) infected with signal 11 (SIGSEGV)
Address hex# (proc__search+#)
- Stack traces include functions:
proc__search
proc_get
s_getTreeOrPlan or sqt_get_plan
Note: A complete stack trace is available under Attachments.
- The ASE spid may also fail in proc__search() due a timeslice error.
- The terminated proces (spid) may stilil hold the spinlock Des Upd Spinlocks, for example:
Spinlocks held by kpid 1833501109
Spinlock Des Upd Spinlocks at address 0x0000000145bc5a00 owned by 1833501109
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0
- SAP Adaptive Server Enterprise (ASE) 15.7
Product
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0
Keywords
"bus error", crash, stacktrace, spinlocks, proc__search, 815546, 813496, CR815546, CR#815546, CR813496, CR#813496, "signal 11", 819987, CR 819987 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Bug Filed
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