Symptom
If a candidate's profile is deleted due to privacy choices or an old candidate is purged from the system, there are various options for deleting e-mail, offer letters, etc for the candidates.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Below is the setting, which the users can use to get the above mentioned advantage from the system:
- Go to Admin Center
- Manage Recruiting Settings
- Scroll down to the “Deletion of Correspondence” Section:
The options itself suggest the use of these features, however the explanation is provided below:
- Deletion of Correspondence: Delete all the email and print correspondence available for candidate If Data Retention Management 2.0 is enabled and the application purge is triggered. This setting determines whether email correspondence portlet contents will be deleted as part of the purge. Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.
- Delete all the offer letters available for candidate: If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether offer letter portlet contents will be deleted as part of the purge. Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.
- Anonymize all the request/response info of background check available for candidate: If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether VI background check content will be deleted as part of the purge. Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.
- Anonymize all the request/response info of onboarding available for candidate: If Data Retention Management 2.0 is enabled and the application purge is triggered, this setting determines whether onboarding content will be deleted as part of the purge. Due to the unpredictable nature of personally identifying data that these attachments may contain, it is recommend that they be included in the data retention purge.
Keywords
SF, Success Factors, RCM, purge, candidate's profile, BizX , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions