SAP Knowledge Base Article - Public

2269363 - Refresh non-RBP instance for Default Users Group and Permissions

Symptom

  • Certain users can't login
  • Customer would like to refresh basic user permissions
  • Customer to re-assign basic permissions for "everyone" within the system.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Resolution

  1. Log in with an admin’s username (and permissions) and go to “Admin Center”
  2. Go in “Set User Permissions” > “Default User Group Assignment”
  3. Make sure you go into “groups mode” by clicking "Assign groups of users to the "Default User Group" (1) and then hit "Assign to Default User Group" (2)
    User Group Assignment.png
  4. If everything is correct you should see a message like (3) with the number of updated users.

Keywords

non-RBP basic permissions, refresh default permissions, user default permissions, user default group , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions