SAP Knowledge Base Article - Public

2269363 - Refresh non-RBP instance for Default Users Group and Permissions


  • Certain users can't login
  • Customer would like to refresh basic user permissions
  • Customer to re-assign basic permissions for "everyone" within the system.

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SAP SuccessFactors HCM Suite


  1. Log in with an admin’s username (and permissions) and go to “Admin Center”
  2. Go in “Set User Permissions” > “Default User Group Assignment”
  3. Make sure you go into “groups mode” by clicking "Assign groups of users to the "Default User Group" (1) and then hit "Assign to Default User Group" (2)
    User Group Assignment.png
  4. If everything is correct you should see a message like (3) with the number of updated users.


non-RBP basic permissions, refresh default permissions, user default permissions, user default group , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors HXM Suite all versions